Looking for a New York apartment? We have an extensive and comprehensive selection for you to choose from
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TERMS and CONDITIONS
Reservation policies Reserving or requesting a property does not constitute a final booking. You need to pay £99 or $199 USD to make a reservation. We place a 24 hours courtesy hold on the property for you in order to give you enough time to send back the paper work. Fill out, sign and fax back (scan + email ok) the reservation forms as soon as you can. Together with your payment and other photocopies requested, we will confirm your booking and you will receive a booking confirmation from us. This deposit is fully refundable if for some reasons, we were unable to confirm your booking within that time. The booking confirmation is your receipt/ticket to gain access to the apartment. It contains all the specifics of your reservation and must be presented in New York before you can collect the keys and take possession of the apartment. Payment You can pay by credit card or bank transfer. In certain circumstances we will allow you to pay by cash or travelers checks on arrival. When you use New York Properties to book your accommodations, we will ask you to provide us with your credit card details in order to secure your reservation. Depending on the type of property you choose and how far in advance you book, you may be required to pay the full amount of your stay or a 50% deposit at the time of booking and then pay the balance at least 45 days before your travel date. If you choose this option, we will retain credit card details on file and process your balance payment. You will be sent a reminder email prior to the final payment being taken. In exceptional circumstances, the equivalent of a 1 night deposit will be enough to secure the booking. Documentation required Due to new sets of rules advocated by the US homeland security, we must know who is staying in the properties. You will therefore have to provide proof of identification during the reservation process. A Copy of your valid driver license or passport will be sufficient. To prevent fraud, a copy of your credit card (front and back side) may be requested at times. You may also be required to show identification at the apartment. Cancellation policies We do everything we can to satisfy our customers. However, in the event that you want to cancel your reservation with us, please be aware of our cancellation policy below: Cancel in writing (email ok) 6+ weeks prior to check in and receive a 75% refund on the reservation. Cancel in writing (email ok) 4-6 weeks prior to check in and receive a 50% refund on the reservation. Cancel in writing (email ok) 2-4 weeks prior to check in and receive a 25% refund on the reservation. FAQ's Where will I stay? The properties we offer are privately owned and we do pay careful attention to the standard and quality of the properties we market. They are fully furnished studios, 1 bedroom, 2 bedroom, 3 bedrooms and loft apartments located throughout Manhattan. They are well located and offer the comfort and flexibilities of a real home. How do I make my reservation? Once you have made your selection, there is simple process to follow in order to complete your reservation. Fill out the forms we will send you, sign them and fax back. You will be instructed about payment and necessary documentation to provide. Photocopies of your ID's such as driver license or passport are required. How much does it cost? As a guideline, most of our properties are priced from $185 a day for a studio apartment that can sleep up to 3 guests to $275 a day for a large 1 bedroom apartment that can sleep up to 4 guests. It really depends on the type, standard and style of the New York furnished apartment you want to book. In general, you will save l money compare to hotels. In addition, apartments have the flexibility and capacity of sleeping many. Most of our advertised properties have all inclusive prices. However, you might come across some listings (apart/hotels) where you will be required to pay New York sales and hotel taxes as well as occupancy charges. What is included? Most of our properties come fully furnished with beds, bath, and linens. The price already includes utilities such as gas, electric, basic cable and local phone. Premium cable, high speed internet, concierge services, cleaning and maid service are extra unless otherwise indicated. How do I pay? After sending your reservation form back to us we will obtain final approval and process your card. If you want to pay by bank transfer, you must provide us with the reference number as soon as it is done. We do not process and charge your credit card without the final approval. Once everything is in order, we will send you a booking confirmation with all information pertaining to your reservation (Address, keys arrangement, welcome pack etc...). Depending on the property, we will require 30% or 50%deposit at the time of reservation. The balance payment shall be made 45 days prior to travel (unless otherwise instructed). It is possible to make arrangements to pay the balance directly to the agent at the property or the New York office. This payment should be in cash or travellers check. In certain instances, you may be required to pay a refundable damage security deposit for the property. Depending on how long you rent for, this deposit will be refunded to you at time of departure or 15 days after departure pending bills and charges have been satisfied. You will be advised accordingly. What about taxes? Most of our properties are quoted with tax inclusive prices. However, you might come across properties that are operated like private apartment hotels. You will therefore be required to pay taxes on your stay. You will be advised accordingly. Is there anything else I need to know? Yes. Don't forget to have a great time in New York and remember planning ahead will help you a long way. |
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